Send your missed calls to Ava.

AT&T or T-Mobile cell phone

1. Open the phone app's keypad on the business cell.
2. Dial **004*1{N}# and press call.
3. You'll see a message that forwarding is on. That's it.

This sends calls to Ava when you don't answer, you're on another call, or your phone is off.

To turn it off: dial ##004# and press call.

Verizon cell phone

1. Open the phone app's keypad on the business cell.
2. Dial *71{N} and press call.
3. Wait for the confirmation tone or message, then hang up.

This sends calls to Ava when you don't answer or you're on another call.

To turn it off: dial *73 and press call.

Office landline (Comcast, Spectrum, AT&T Business and others)

Landline providers each do this a little differently. The best setting is called Call Forwarding No Answer, so your office phone rings first.

1. Log in to your phone provider's online account and find Call Forwarding, then No Answer (sometimes "Forward if no answer").
2. Enter Ava's number: {N}, and set it to forward after 4 or 5 rings.
3. Save it.

Can't find it? Most landlines also forward every call by dialing *72{N}. That's a good choice for nights and weekends. Dial *73 in the morning to turn it off.

Or just call us at (904) 806-3161 and we'll set it up with you in five minutes.

RingCentral, Grasshopper, Nextiva or another phone system

1. Sign in to your phone system's admin page or app.
2. Open the call handling (or "call forwarding" / "call flow") settings for your main number.
3. Add a rule: if nobody answers after 20 seconds, forward to an outside number: {N}.
4. For After-Hours plans, you can instead forward to Ava only outside your business hours.

Not sure where it is? Call us at (904) 806-3161 and we'll walk through it with you.