Who we are
First Coast Front Desk sets up AI receptionists for home service companies in St. Johns County, Florida. Contact: firstcoastfrontdesk@gmail.com, (904) 806-3161.
Information we collect
- From this website: the details you enter in our forms, such as your name, company, phone, email, and information about your business.
- From checkout: our payment processor, Stripe, collects your payment details. We never see or store your full card number.
- From calls to our demo line or a client's line: call recordings, transcripts, the caller's phone number, and details the caller gives, such as name, address and the service needed.
How we use it
We use website and checkout details to set up and run your service, bill you, and contact you. Call information is used to book appointments, send call summaries to the business that was called, and improve how the receptionist handles calls. We do not sell personal information.
Call recording
Calls answered by our AI receptionist are recorded. Callers are told at the start of each call, as Florida law requires.
Service providers
We use third-party providers to run calls, payments, scheduling, email and this website, including our voice AI platform, Stripe, Google and our hosting provider. They process information only to provide those services.
Retention and your choices
We keep call records only as long as the business we serve needs them, or as required by law. To ask about, correct or delete your information, email firstcoastfrontdesk@gmail.com.